精东影业

Disaster Relief

Change Healthcare Cybersecurity Attack

精东影业 is prepared to help you following the Change Healthcare cybersecurity attack. If you need special assistance during this time, please contact our customer service representatives at (855) 810-3301, or email questions.workforcebenefits@pacificlife.com.

Arkansas

Between May 24 through May 26, 2024, the state of Arkansas endured severe storms and tornadoes that caused widespread property damage, displaced residents, and resulted in loss of life. In light of the Arkansas Insurance Department (AID) Bulletin No. 7-2024, which requests insurers to offer contractual relief to affected citizens, 精东影业 will provide accommodations for impacted policyholders.

  • Moratorium period: May 26, 2024 鈥 July 25, 2024
  • Designated Area: Benton, Washington, Carroll, Madison, Boone, Marion, Baxter, Fulton, Sharp, Izard, Independence, Stone, Cleburne, Van Buren, Searcy, Pope, Newton, Crawford, Franklin, Johnson, Sebastian, Scott, Logan, Yell, Perry, Conway, Faulkner, and White counties.
  • Pacific life will work with policyholder who request to repay the premiums that become due during the 60-day period by either allowing a repayment plan or extending the repayment deadline for the full amount.
  • Policies with GPE date in the effective period: Upon the request of those affected by the tornado, 精东影业 will work with policyholders to extend grace periods that fall within the effective period for policyowners residing in the designated counties.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact 精东影业 for assistance. Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation. Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

  • For 精东影业 policy numbers beginning with 鈥2L,鈥 please call (844) 276-0193.
  • For all other 精东影业 policy numbers, please call (800) 800-7681.
Connecticut

Beginning August 18, 2024, Connecticut experienced severe storms resulting in devastating flooding and damages. Following the Connecticut Insurance Department Bulletins IC-29 and IC-31, which encourages insurers to assist affected citizens, 精东影业 is providing accommodations for affected policyholders in designated areas:

  • Moratorium period: August 19, 2024 鈥 TBD
  • Designated Area: Fairfield, New Haven, and Litchfield counties
  • Policies lapsing during moratorium: 精东影业 is reinstating policies, extending GPE dates by 60 days, and will extend further if needed. Notification letters will be sent to policyowners.
  • Policies with a GPE date during moratorium: 精东影业 is extending GPE dates by 60 days and will extend further if needed. No notification will be sent to policyowners.
  • Policies entering grace during moratorium: Policies with a GPE date outside of the moratorium will not have extensions. No notification will be sent to policyowners. Routine grace notices will be mailed.

Consideration will be given to other policyholders that may have been impacted and are experiencing hardship related to the disaster. Policyholders must contact 精东影业 for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

  • For 精东影业 policy numbers beginning with 鈥2L,鈥 please call (844) 276-0193.
  • For all other 精东影业 policy numbers, please call (800) 800-7681.
Texas

On July 8, 2024, Hurricane Beryl impacted the state of Texas resulting in the destruction of property, displacement of residents, and loss of life. In light of the TDI Bulletin # B-0011-24 which requests insurers to offer contractual relief of affected citizens, 精东影业 will provide accommodations for impacted policyholders.

  • Moratorium period: July 9, 2024 鈥 September 7, 2024
  • Designated Area: Anderson, Angelina, Aransas, Atascosa, Austin, Bastrop, Bee, Bell, Bexar, Bowie, Brazoria, Brazos, Brooks, Burleson, Caldwell, Calhoun, Cameron, Camp, Cass, Chambers, Cherokee, Collin, Colorado, Comal, Dallas, Delta, DeWitt, Dimmit, Duval, Ellis, Falls, Fannin, Fayette, Fort Bend, Franklin, Freestone, Frio, Galveston, Goliad, Gonzales, Grayson, Gregg, Grimes, Guadalupe, Hardin, Harris, Harrison, Hays, Henderson, Hidalgo, Hill, Hopkins, Houston, Hunt, Jackson, Jasper, Jefferson, Jim Hogg, Jim Wells, Kaufman, Karnes, Kennedy, Kinney, Kleberg, Lamar, La Salle, Lavaca, Lee, Leon, Liberty, Limestone, Live Oak, Madison, Marion, Matagorda, Maverick, McLennan, McMullen, Medina, Milam, Montgomery, Morris, Nacogdoches, Navarro, Newton, Nueces, Orange, Panola, Polk, Rains, Red River, Refugio, Robertson, Rockwall, Rusk, Sabine, San Augustine, San Jacinto, San Patricio, Shelby, Smith, Starr, Titus, Travis, Trinity, Tyler, Upshur, Uvalde, Van Zandt, Victoria, Walker, Waller, Washington, Webb, Wharton, Williamson, Willacy, Wilson, Wood, Zapata and Zavala.
  • Policies with GPE date in the effective period: Upon the request of those affected by the hurricane, 精东影业 will work with policyowners to extend grace periods that fall within the effective period for policyowners residing in those specific counties.
  • Upon the request of the policyowners affected, 精东影业 will work with policyholders in repaying the premiums that would have become due during the 60鈥恉ay period by either allowing a repayment plan or an extension of repaying the amount in full.聽

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders must contact 精东影业 for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

  • For 精东影业 policy numbers beginning with 鈥2L,鈥 please call (844) 276-0193.
  • For all other 精东影业 policy numbers, please call (800) 800-7681.
Vermont

On July 10 and 11, 2024, Vermont experienced flooding and storm-related damages caused by Hurricane Beryl. In light of the Vermont DFR Insurance Bulletin No. 232 that encourages insurers to assist affected citizens, 精东影业 will offer accommodations for impacted policyholders:

  • Moratorium period: July 12, 2024 鈥 September 10, 2024
  • Designated Area: Entire state
  • Policies with GPE date in the moratorium period: Upon the request of those affected by storm-related damages, 精东影业 will work with policyowners residing in Vermont to offer lapse assistance and extend grace periods.
  • 精东影业 will work with policyholders in repaying the premiums that would have become due during the 60鈥恉ay period by either allowing a repayment plan or an extension of repaying the amount in full. Affected policyholders must contact 精东影业 to request an accommodation.

Consideration will be given to other policyholders that may have been impacted and are experiencing hardship related to the disaster. Policyholders must contact 精东影业 for assistance.

Life Insurance Producers, Broker General Agencies, Management and Office Administrators are encouraged to reach out to clients in affected areas to inform them of this accommodation.

Our customer service representatives are available to assist you from 6:00 AM to 5:00 PM Pacific Time, Monday through Friday.

  • For 精东影业 policy numbers beginning with 鈥2L,鈥 please call (844) 276-0193.
  • For all other 精东影业 policy numbers, please call (800) 800-7681.

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